Orders & Shipping

Sales Tax

Kindly note that all orders shipped from www.primetrade-inc.com will be subject to sales tax, applicable in accordance with the tax code of the state and city to which the order will be shipped. Tax is estimated at the time an order is placed and a final calculation of the actual sales tax will be reflected on your order confirmation e-mail and packing slip.


Payment Options                     

Prime Trade accepts American Express, MasterCard, and Visa, as well as Paypal payments. Credit card information entered in the site is secure and safe. All orders placed on this website are encrypted, thereby protecting any credit card information that is submitted at the time of the order. If you are uncomfortable entering your credit card information online, we will be pleased to accept your order by phone.

Please call  +1 562 445 9977

In the event your credit card is declined, Prime Trade will inform you of this event and request a new credit card number. Please provide Prime Trade with your new credit card number within 5 days so we can fulfill your order without you having to resubmit your order.

As email is not a secure method of transmitting credit card information, we advise that for your protection you do NOT send credit card information via e-mail message to us.

Instead, we suggest that you call us directly at +1 562 445 9977 with your credit card information.


Telephone Orders

We will be pleased to accept your order by phone. Please call   +1 562 445 9977 and a Prime Trade, Inc. representative will provide you with product information, recommendations and other information to meet your individual needs.


International Orders

We do not ship outside the U.S. at this time for orders placed at www.primetrade-inc.com. Please contact a Prime Trade representative at +1 562 445 9977 or email us support@primetrade-inc.com.


Shipping Confirmation

Upon check-out, an email will be sent to you with a copy of your order. Once your order has shipped, you will receive an additional email to confirm shipment of your order. The shipping tracking information will be included in that email so that you may check status of the order at your convenience. Should you have any questions about your order status, please contact a Prime Trade representative at +1 562 445 9977 or email us support@primetrade-inc.com


Multiple Ship to Addresses

Currently, www.primetrade-inc.com does not support sending to multiple addresses in one order. Please place the items in the basket that you wish to be sent to one location and send order. You may then proceed to send to another address by beginning the order process again.


Promotion Codes

If you have a promotional coupon code that can be redeemed from PrimeTrade, please enter the offer code in the box in the shopping bag area upon checkout. The promotion will be reflected in the subsequent pages. If you would like to receive our timely promotions, please join our Newsletter by signing up on the home page HERE.


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